Aged care and rehabilitation

Coughs, colds, sprains, rashes - your local pharmacist can give you expert advice on many health issues.

For free expert advice and reassurance 24 hours a day, seven days a week, call healthdirect on 1800 022 222, or for the one-off treatment of minor illnesses and injuries seven days a week from 7am-11pm, see a specialist nurse at our Walk-in centre.

For ongoing comprehensive healthcare for everyone, including those with acute problems, children under two years and those with complex medical problems, see this listing of GP's by suburb. If you or your family need a doctor on a weeknight, weekend or public holiday, you can also call the National Home Doctor Service.

For serious illness or injury requiring urgent attention, call 000 or go to your local hospital Emergency Department.

Aged Care and Rehabilitation services A-Z

The Aged Care and Rehabilitation Service (ACRS) integrates Health Directorate's aged care and rehabilitation services. ACRS services include prevention, assessment, diagnosis, treatment, support and rehabilitation for older people and people experiencing disability following an illness / trauma. Phone the Aged Care and Rehabilitation Service on (02) 6207 9977 to access its comprehensive range of services. For general enquiries, please call (02) 6244 2926.

For frail older persons 70 years and over (50 years if Aboriginal or Torres Strait Islander), but people outside this target group may also be eligible. The Aged Care Assessment Team provides aged care assessments for people who may need to access Australian Government Funded Aged Care Services.

My Aged Care is an Australian Government website and national phone line (1800 200 422) providing people with up-to-date information about Australia's Aged Care system and services.

My Aged Care centralises information in one, easily accessible and user-friendly place. This will ensure you can access information on aged care, have your needs assessed and find services within your local area.

For more information, visit or call 1800 200 422.

Further information on My Aged Care can be found at

For ACT residents who are frail, aged or have dementia with limited or non existent social contacts who live alone or would benefit by attending.

Alzheimers Australia ACT is a support and information service for people with dementia, carers, family members and others affected by a diagnosis of dementia. Alzheimers Australia ACT provides education and training for health professionals as well as information sessions for the public, counselling services and support groups for carers and people living with dementia. If the matter is urgent, please call the National Dementia Helpline 24hrs/seven days a week on 1800 100 500.

Deployment, coming home from a war or peacekeeping zone or returning to civilian life may have an effect on mental health and wellbeing.
These problems can be identified early, managed and treated. This Department of Veteran's Affairs website published by the Australian Government can help you or someone you know recognise signs of mental health problems and act to improve and maintain health and wellbeing.

Carers ACT provides comprehensive support to carers in the ACT. Carers ACT delivers quality information and direct support services to unpaid family carers, including young carers. They also provide community education, advocacy and are the 'voice' of carers in the ACT. Phone Carers ACT on (02) 6296 9900.

For people with chronic conditions or for those who have recently been discharged from hospital with an ongoing need for support.

Community rehabilitation team provides comprehensive assessments and treatment for people who are still requiring rehabilitation. Therapy is based on working towards the achievement of specific, mutually agreed goals.

The Council on the Ageing (COTA) is Australia's leading seniors' organisation. COTA protects and promotes the well-being of all older people. Phone COTA on (02) 6282 3777.

Denture services, including denture repairs, denture relines, adjustments and the making of both partial and complete new dentures.

The Driver Assessment and Rehabilitation Service (DARS) provides advice, assessment, rehabilitation and training for people wishing to drive after an injury or illness or who have a disability.

Health Directorate provides a range of equipment services to serve your needs. Our service aims to provide equipment to support anyone in the community with permanent or temporary disabilities maintain their independence.

The exercise rehabilitation service based at The Canberra Hospital offers gymnasium and hydrotherapy services for rehabilitation patients. You will be prescribed a personalised exercise program according to your specific rehabilitation needs and goals. These programs are delivered in supervised group sessions.

Health Directorate's falls prevention programs work with to raise awareness of falls prevention and to support falls reduction services. Contact (02) 6205 5161 or (02) 6244 3703 for more information. Call the Community Health Intake Line on (02) 6207 9977 for referral assessments.

Red Cross first aid training courses are held on Level 1, Brindabella Specialist Centre Cnr Hindmarsh Drive & Palmer Sts in Garran. See this course schedule for more information, call 1300 367 428 or email:

St John holds regular 'Senior First Aid ' courses at the St John Ambulance Australia ACT Training Centre in Deakin. Money raised from their training is used to support volunteer community endeavours. Contact St John Ambulance Australia (ACT) on (02) 6282 2399 for details.

The Get Healthy Information and Coaching Service is now available in the ACT, so there's no better time to get healthy than now! Get Healthy is a free, confidential telephone-based Service funded by Health Directorate, which helps people make lifestyle changes regarding healthy eating, being physically active, and achieving and maintaining a healthy weight.

The GP Aged Day Service (GPADS) provides an in-hours locum to support people who are homebound or in residential aged care facilities when their regular GP is unable to make a house call. The service aims to support ACT GPs by providing care to frail or aged patients who need prompt attention and might otherwise have ended up in hospital.

The Australian Government's Office of Hearing Services provides information about who is eligible for hearing services and how to apply for them. You can obtain an application form from your doctor or from a hearing services provider who is contracted to the Office of Hearing Services. Phone 1800 500 726 (phone) or 1800 500 496 (for users of TTY equipment only) and an application form will be posted to you.

Health Directorate provides a diverse array of acute medical care and slow stream rehabilitation at Canberra Hospital and Calvary Hospital. Our programs aim to maintain or improve independence and function, and assist both older people and people who have sustained traumatic injuries to live independently.

The Independent Living Centre (ILC) is an information resource centre that provides an equipment display of hundreds of items that you can try and compare. An equipment database of 6000 items, plus information on a range of organisations and services, complements the display.

A medication review is a critical review of all prescribed, over-the-counter and complementary medications undertaken to optimise therapy and minimise medication-related problems. Medication reviews may be undertaken in the surgery, or home or institution. Veterans who hold a Gold Card are eligible for a medication review, and some White Card holders are also eligible. Contact the Austrlian Government's Department of Veteran's Affairs on 133 254 for further information.

Lab Tests Online Au is a free web site where patients and their carers can find trustworthy and accurate information about the range of pathology tests and screens that are used to diagnose and monitor conditions and diseases.

Being medicinewise will help you make better health decisions for you and those you care for. We all take medicines, but too often we take them for granted. Being medicinewise will help you to get the most benefit from your medicines.

Mental Health ACT provides specialist treatment and support to those people experiencing a moderate to severe mental illness. This support requires co-operation with other community agencies to ensure that the individual needs of the client are met. An extensive range of government and non-government bodies provide support services to those with mental health needs in the ACT region. Call Mental Health ACT on 132281 or the Crisis Assessment and Treatment (CATT) Team on 1800 629 354 (24 hour service), or 6205 1065.

Here you'll find the latest Health Directorate guidance on nutrition issues. See the Australian Dietary Guidelines for sound general nutrition advice and our information for new mothers and also our listing of publications and upcoming free nutrition courses in your local area.

Healthy lifestyle is an integral part of every Canberrans wellbeing. This page contains information on health-related topics and services. Contact the ACT Office for Ageing on (02) 6207 1309, (02) 6207 7454 or (02) 6205 0215 during business hours.

Prosthetic and orthotic services provides assessment, advice, customising and maintenance of wheelchairs, manufacture and repair of artificial limbs and support devices.

RADAR is a rapid response program designed to support older people in the community, when they are becoming unwell and their own GP requires assistance with medical management. The goal of the program is to provide an older person with a rapid medical intervention to prevent a subsequent hospital admission.

The ACT Government's Department of Disability, Housing and Community Services provides this resource listing of respite care services available in the ACT, including short & medium term respite care in the home, emergency respite care, occasional relief for the families of children with a physical handicap or moderate to severe disability.

The National Self-Detection Program for Scoliosis (NSDP). The online discussion and Interactive medical advice forum at Scoliosis Australia. This website provides useful information for patients with scoliosis and their parents.

People are often prepared for the deaths of elderly parents, friends or relatives who have a serious illness, but we are rarely prepared for the impact of sudden death. We are usually even less prepared for the suicide of someone we know.

The Transitional Therapy and Care Programme (TTCP) is a community based programme for older adults, providing up to 12 weeks support and therapy at the end of a hospital stay. This goal oriented programme can be delivered at Mullangarrie Unit located at Carey Gardens in Red Hill or at home.

Wheelies is a free community service for all those people who need to use a wheelchair and still want to get out and travel.

Woden Community Service Inc (WCS) is one of five regional community services within Canberra. WCS is a not-for-profit organisation providing a broad range of services to people who live or work in the Woden Valley. Programs are funded by both the ACT and Australian Governments.

This information is provided for advice only, but does not constitute endorsement of these services.